Quality Assurance

Last Updated: [4/5/2024]

Thank you for choosing Austin Commerce LLC for your shopping needs. We prioritize your satisfaction and have established the following policy to ensure your peace of mind:

Returns/Exchanges/ETC: Please refer to our Return policy for detailed information.

Quality Assurance:

• All products within our return policy are eligible for returns.

• Our standard products are sourced from reputable manufacturers dedicated to product excellence.

• Each product undergoes thorough inspection by our quality assurance team upon arrival and prior to departure from our facilities.

• Non-conforming products are not sold as new and are either returned to suppliers disposed of from inventory, or sold as “imperfect”.

• Should any issues arise during the product's lifespan, please reach out to our support team via our help form for prompt assistance.

• All non-single-use products are expected to meet reasonable durability standards for sale by Austin Commerce LLC (GENERAL USE).

• Stocked products are subject to regular inspections, with any remaining in inventory for over one year undergoing additional scrutiny (Fulfillment Exempt due to stringent inventory-keeping requirements).

Contact Information: If you have any questions or concerns about our return policy or product warranty, please contact us via our help form.

Thank you for choosing Austin Commerce LLC.